About the System

The Wilderness Mountain Water System is located near the top of Mount Matheson in East Sooke on Vancouver Island in the Juan de Fuca Electoral Area and provides drinking water to approximately 73 customers. CRD Integrated Water Services is responsible for the overall operation of the water system with day-to-day operation and maintenance, design and construction of water system facilities provided by the CRD Infrastructure Engineering and Operations Divisions. The quality of drinking water provided to customers in the Wilderness Mountain Water System is overseen by the CRD Water Quality Division.

Water Conservation

The CRD's Stage 1 Watering Schedule is in effect May 1 until September 30. By following the Stage 1 Watering Schedule and using water wisely outdoors, you can help save water, money, time and the environment.

Source Water

The Wilderness Mountain Water System obtains its drinking water from Wilfred Reservoir, a small surface water body which lies within a protected watershed and was created by the construction of two dams.

Water Treatment Process

Water from Wilfred Reservoir enters the Wilderness Mountain Treatment Plan. The water treatment process consists of cartridge filtration, ultraviolet disinfection and chloramine disinfection. The chloraminated water is then pumped to two distribution system tanks and to the distribution system.

Distribution System

Disinfected water is pumped to one of two concrete storage tanks with a combined capacity of 250 cubic metres and then is distributed to customers through a 3,750 metre network of 150 mm (6") and 100 mm (4") PVC watermains. Service from the property line to the dwelling is the homeowners’ responsibility. The distribution system also contains hydrants and standpipes.

Water and Sewer Emergencies 1.855.822.4426

When phoning with respect to an emergency, please specify to the operator the service area in which the emergency has occurred. This is a 24-hour line. Read more >>

General Inquiries: 1.800.663.4425

Emergency Notifications

Register for the Emergency Notification System to receive drinking water related notifications such as boil water advisories. This system is also used to notify Electoral Area residents in the event of a disaster or emergency such as earthquakes, tsunami warnings, or hazardous spills.