About the System

The Port Renfrew Water System is located on the west coast of Vancouver Island in the Juan de Fuca Electoral Area and provides drinking water to approximately 187 service connections  in a part of the Town of Port Renfrew, known as Beach Camp and Snuggery Cove. CRD Integrated Water Services is responsible for the overall operation of the water system with day-to-day operation and maintenance, design and construction of water system facilities provided by the CRD Infrastructure Engineering and Operations Divisions. The quality of drinking water provided to customers in the Port Renfrew Water System is overseen by the CRD Water Quality Division.

System Information

Water Restrictions

Current Conservation Stage: Stage 1

Every drop counts! Visit our resource page for more ways to use water wisely.

Water Conservation Bylaw 4492

The Electoral Area Water Conservation Bylaw (4492) is in effect May 1 to September 30, unless otherwise authorized by the General Manager of Integrated Water Services. 

Lawn Watering Schedule:

  • Stage 1 – Watering only permitted once per week between the hours of 4-10am or 7-10pm.
  • Stage 2 – Watering only permitted once every two weeks between the hours of 4-10am or 7-10pm.
  • Stage 3 – Watering not permitted.

Source Water

The Port Renfrew water system is currently supplied from a single ground water source, (Well PW#3), that pumps to a nearby water treatment facility, located east of Port Renfrew.

Water Treatment Process

Water from the well is pumped to an aeration tower for hydrogen sulphide removal. Following disinfection with chlorine (liquid sodium hypochlorite), the water is pumped 2,800 metres to Beach Camp to two storage reservoirs totalling 886 cubic metres.

Distribution System

Disinfected water is distributed to customers from the storage reservoirs through a network of over 4,400 metres of 150 mm (6") and 100 mm (4") water mains to the Beach Camp Area and to the Snuggery Cove Area. The distribution system also contains hydrants and standpipes. Service from the property line to the dwelling is the homeowners’ responsibility.

Water and Sewer Emergencies: 1.855.822.4426

When phoning with respect to an emergency, please specify to the operator the service area in which the emergency has occurred.

General Inquiries: 1.800.663.4425

Emergency Notifications

Register for the Emergency Notification System to receive drinking water related notifications such as boil water advisories. This system is also used to notify Electoral Area residents in the event of a disaster or emergency such as earthquakes, tsunami warnings, or hazardous spills.