EMERGENCY PAGER # - 250-388-1690
If there is a maintenance situation which will damage your suite or the building please call the Housing emergency pager: 250.388.1690.
Office and Caretaker Business Line Interruptions
Starting Saturday, July 9th at 6:00PM and continuing through to early evening Sunday, July 10th the business phone lines at CRHC will be upgraded which may cause some interruptions. If you contact a staff member and are unable to leave them a message we ask that you please call back early evening on Sunday or Monday morning. Please note that the emergency line 250.388.1690 will not be interrupted during this upgrade. Thank you in advance for your patience.
Changes to CRHC's Transfer Request Policy
Effective February 10, 2016 we have updated our transfer request policy. If you are currently on our waitlist this new policy will not apply to you. To be eligible you must have resided in our unit for 1 year, paid your rent on time, have no outstanding charges, maintained your unit and have no warning letters on file. If you are in receipt of a rent subsidy to be eligible for a transfer you must meet one of the following transfer reasons. Read More >>
More Capital Region Housing Corporation Properties Transitioning to Smoke-free
As part of the smoke-free transition strategy approved by the CRHC Board in 2014 and in follow up from the tenant survey conducted, an additional 21 properties will transition to smoke-free this year. In line with the policies enacted by our provincial, regional and municipal governments to protect the public from second-hand smoke, creating smoke-free building will provide a healthy and safe environment for our residents, staff and service personnel. Read More >>
Help Us Go Cashless – Sign Up for Direct Withdrawal
Capital Region Housing Corporation (CRHC) would like to go cashless. Currently, you can also pay your rent by cheque, money order, Interac™, or by pre-authorized debit from your chequing account. The most efficient way to pay your rent is to sign up for direct withdrawal from your bank account. Please contact 250.388.6422 to fill out an application.
Your tenancy agreement with Capital Region Housing Corporation (CRHC) requires you to have tenants insurance in case of fire, flood, theft etc. If you’ve let your insurance lapse, we hope you will consider applying for this, or if you have insurance now you may want to consider this offer when your policy ends.
Every year we see at least one tenant have a fire or flood, and often they don’t have insurance. Last fall a tenant left a pan of oil unattended on the stove, and it caught fire. Everything was badly damaged. The tenant had no insurance and ended up throwing away most of their belongings as they couldn’t afford to have them cleaned. They were also responsible to move everything out of the suite so it could be repaired, and pay for their own temporary living arrangements. If they had had insurance, those things would have all been covered.
If your tenant insurance has lapsed please contact your provider to renew your policy or consider applying for low cost tenants insurance through Marsh. CRHC doesn’t get any direct benefit if you insure with Marsh’s lower cost tenants insurance program, we are sharing this information on behalf of Marsh Canada in the hope that it may be an affordable way for you to you to have insurance coverage. If you have any questions, please call their phone number included in the following brochure:
Marsh's Private Client Services is the administrator of this tenant’s insurance program which provides you with the opportunity to purchase insurance to protect your contents. Affordable Tenant’s Insurance available for only $12.50 per month, you will receive $15,000 of contents coverage!
Community Mail Boxes
As you have heard, Canada Post will be moving from door to door delivery to community mailboxes. Canada Post has informed CRHC that they will be installing community mailboxes at two sites: Firgrove and Portage Place. Boxes placed directly on CRHC sites will only serve that site's residents.
Installation and maintenance of the community boxes will be provided by Canada Post.
Additional CRHC sites will be added as Canada Post moves to fulfill their mandate to end door to door delivery. Many CRHC sites already have banks of mail boxes and will not be impacted by the current changes.
Family Self-Sufficiency Program
CRHC partners with Burnside Gorge Community Association to provide the Family Self-Sufficiency Program
The Victoria Family Self-Sufficiency Program is celebrating 12 years of supporting families in subsidized housing to create the life of their dreams!
The Family Self-Sufficiency (FSS) Program is an asset building and financial literacy skill development program for families with low incomes. FSS supports families to increase their financial literacy skills, build financial assets and manage long-term goals.
Space is limited for Phase V. If you are interested in learning more, please call 250.388.5251. This program is supported by: BC Housing, Vancity and The United Way of Greater Victoria