Water Service Outages

We work to restore water as quickly and as safely as possible. Please report any water outages in the Juan de Fuca Water Distribution Service Area or Local Service Areas to 250.474.9600 (8:30-4:30, Mon-Fri). For after hours emergencies, call 250.474.9630 or 1.855.822.4426.

The map below shows current and future planned water outages for the Juan de Fuca Water Distribution Service Area (Colwood, Langford, Metchosin, View Royal, Sooke, parts of Highlands and the Juan de Fuca Electoral Area (East Sooke), and Local Service Areas (Salt Spring Island, Southern Gulf Islands and Juan de Fuca). If you are experiencing water outages and do not live in one of these areas, please contact your water service provider.

AActive Outages

Approx. Homes Impacted Location Est. Service Restoration
5-50 Latoria Road Nov 23, 2022, 3pm

Latoria Road

Approx. homes impacted: 5-50
Est. service restoration: Nov 23, 2022, 3pm

PPlanned Outages

Approx. homes impacted Location Est. Service Outage Start
>50 Surfside Water Interruption - November 29 Nov 29, 2022, 8am

Surfside Water Interruption - November 29

Approx. homes impacted: >50
Est. service restoration: Nov 29, 2022, 8am

RResolved Outages

Approx. Homes Impacted Location Date Resolved
5-50 2790 Schooner Way Nov 22, 2022, 6pm

2790 Schooner Way

Approx. homes impacted: 5-50
Date resolved: Nov 22, 2022, 6pm

>50 Surfside Water Interruption - November Nov 17, 2022, 3pm

Surfside Water Interruption - November

Approx. homes impacted: >50
Date resolved: Nov 17, 2022, 3pm

Please note:

If an estimated restoration time is shown, it is not a guarantee; it represents our best estimate of when the water will be restored. Please check back regularly – this map is updated as more information becomes available.

Important This map is for general information purposes only. The Capital Regional District (CRD) makes no representations or warranties regarding the accuracy or completeness of this map, or the suitability of the map for any purpose.