For complaints regarding animal control issues, please contact our office via phone or online complaint form. Please note we require your name, address and phone number to move forward with any complaint.

If you live on the Gulf Islands, call the appropriate number provided below.

Hours & Location

212-2780 Veterans Memorial Parkway in Langford.

Hours: 8:30am - 4:30pm, Monday to Friday.

Officers are on duty seven days a week, including most Statutory holidays.

Contact Information


For Animal complaints in:

  • Central Saanich
  • Highlands
  • Juan de Fuca Electoral Area
  • Langford
  • Metchosin
  • North Saanich
  • Sooke
  • Colwood
  • View Royal
  • Sidney

Tel: 250.478.0624
After Hours Emergency: 1.833.931.3585

Salt Spring Island and Southern Gulf Islands

Tel: 1.800.665.7899
After Hours Emergency: 1.833.931.3585

Esquimalt, Oak Bay & Victoria

Tel: 250.414.0233
Victoria Animal Control Services Ltd.


Tel: 250.475.4321
Saanich Pound