Animal Control

For Animal Control complaints or assistance please contact the appropriate agency. Areas covered are listed below the agency name.

CRD Animal Care Services

Saanich, Colwood, Langford, Sooke, Juan de Fuca Electoral Area, Metchosin, Highlands, View Royal, Sidney, North Saanich, Central Saanich, Tsawout First Nation, Songhees Nation, Pauquachin First Nation, Tsartlip First Nation, Salt Spring Island and the Southern Gulf Islands.

Office: 250.478.0624
TF: 1.800.665.7899
Salt Spring/Southern Gulf Islands: 1.800.665.7899 or 250.478.0624
After Hours *Emergency only
(6pm - 8am) (24hrs on Stats)

Other Contacts

Victoria, Esquimalt, Oak Bay Victoria Animal Control 250.414.0233
Duncan, North Cowichan, Ladysmith, CVRD Coast Animal Services 250.748.3395
Shawnigan Lake, Cowichan Lake SPCA Cowichan and District 250.746.4646
Nanaimo Nanaimo Animal Control 250.616.0233

Animal Cruelty

The BCSPCA enforces the Provincial Prevention of Cruelty to Animals Act.

To report a case of animal cruelty, neglect or abuse, please call the BCSPCA's Cruelty Hotline: 1.855.622.7722.

Please visit the SPCA website for more information.

SPCA Victoria Branch is located at 3150 Napier Lane, their number is 250.388.7722.


CRD Bylaw & Animal Care Services enforce the Animal Regulation and Impounding Bylaw for each Municipality we cover. These bylaws do not provide regulations regarding Wildlife or conflicts with Wildlife.

To report a conflict with Wildlife contact BC Conservation at 1.877.952.7277.

To report injured Wildlife contact BCSPCA Wild Arc at 250.478.9453.


CRD Animal Control and BC Conservation Officers do not respond to calls regarding Raccoons. If you have a conflict with Raccoons and require assistance please contact a Pest Control company or contact BC Conservation for a list of trappers.

Marine Mammals

To report issues and conflicts with Marine Mammals please contact the Department of Fisheries and Oceans at 1.800.465.4336.


If you find a deceased Bat, DO NOT touch it with your hands, use gloves or a tool to remove it. Found Bats should be reported to the Victoria BCCDC at 1.866.665.6626.

Deceased Animals

If you find a deceased Wild Animal on your own private property you are responsible for disposing of it (Central Saanich, North Saanich, Sidney residents contact CRD for assistance). You can bury it, or if it is a small animal (bird, rodent, etc.) you can dispose of it in your household garbage. Wear gloves and double bag the carcass. Do not dispose of raccoons or deer (or similar) in your household garbage, please contact CRD Landfill 250.727.3331 for disposal information.

For domestic and wildlife pick-up from roads, highways, streets:

Central Saanich CRD Animal Care Services  250.478.0624
Colwood Public Works 250.474.4133
Esquimalt (Wild Animals) Public Works 250.414.7108
Esquimalt (Domestic Animal) Victoria Animal Control 250.414.0233
Highlands Victoria Contracting 250.474.2688
Langford Municipality 250.391.3162
Sooke Rd & Highway only EMCON 866.353.3136
Metchosin Municipality 250.474.3167
North Saanich CRD Animal Care Services 250.478.0624
Oak Bay (Wild Animals) Public Works 250.598.4501
Oak Bay (Domestic Animals) Victoria Animal Control 250.414.0233
Saanich (Wild Animals) Public Works 250.475.5599
Saanich (Domestic Animals) CRD Animal Care Services 250.478.0624
Sidney CRD Animal Care Services 250.478.0624
Sooke Victoria Contracting 250.474.2688
Victoria (Wild Animals) Public Works 250.361.0400
Victoria (Domestic Animals) Victoria Animal Control 250.414.0233
View Royal Municipality 250.708.2258
Highway 17 - Pat Bay EMCON 866.353.3136
Highway 17 - Sooke Rd EMCON 866.353.3136
Juan de Fuca Electoral Area EMCON 866.353.3136
 Highway 1 - Saanich to Malahat EMCON 866.353.3136

Animal Shelter Hours & Location

5401 Pat Bay Highway (Three driveways past the Weigh Scale across from Elk Lake)

Viewing times

1 - 4pm Monday to Saturday

Regular Hours

9:30am - 4:30pm Monday to Saturday

Tel: 250.658.5745