Project Type Buildings
Project Status Completed
Project Area Saanich



The South Island 911/Police Dispatch Centre is the first point of contact for 9-1-1 callers on South Vancouver Island and also houses police call-taking and dispatch for the Victoria, Saanich, Central Saanich and Oak Bay police departments as well as all local RCMP detachments.

The state-of-the-art post-disaster facility is located at 4219 Commerce Circle in Saanich and has been fully operational since February 2019.

Project Update

Building construction is complete and all call-taking and dispatch services have transitioned to the centre. A grand opening took place on March 6, 2019 with all partners and agencies.


The CRD Board set a Strategic Priority to "collaborate with partners to prepare for, respond to and recover from emergencies". A new centre supports this priority while creating opportunities for improved efficiencies, upgrading to meet post disaster standards, and modernizing equipment.

The South Island Police Dispatch Steering Committee, comprised of CRD staff, police chiefs, the Province of British Columbia, RCMP and ECOMM worked together to plan and develop an operational framework for proposed unified 911 Primary Safety Answering Points (PSAPs) and Police Dispatch for the region.

Construction began in October 2017 following completion of agreements between all partners and completion of the schematic design package. The design, construction and management of the project finished within budget and on schedule.


  • Jan 28 2019
    Exterior - January 28, 2019 - Click to view full size image
  • Jan 21 2019
    Exterior - January 21, 2019 - Click to view full size image

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