Project Type Buildings
Project Status Construction
Project Area Saanich



The South Island Communications Centre will be the first point of contact for 9-1-1 callers on South Vancouver Island and will also house police call-taking and dispatch for the Victoria, Saanich, Central Saanich and Oak Bay police departments as well as all local RCMP detachments.

The state-of-the-art post-disaster facility will be located at 4219 Commerce Circle in Saanich and is expected to be operational by early 2019.

Project Update

Building construction has entered the final phase with a focus on completing exterior work and meeting requirements for building occupancy. The project remains on time and on budget to become operational as planned in early 2019.


The CRD Board set a Strategic Priority to "collaborate with partners to prepare for, respond to and recover from emergencies". A new centre supports this priority while creating opportunities for improved efficiencies, upgrading to meet post disaster standards, and modernizing equipment.

The South Island Police Dispatch Steering Committee, comprised of CRD staff, police chiefs, the Province of British Columbia, RCMP and ECOMM worked together to plan and develop an operational framework for proposed unified 911 Primary Safety Answering Points (PSAPs) and Police Dispatch for the region.

Construction began in October 2017 following completion of agreements between all partners and completion of the schematic design package. Stantec Consulting has been retained to design and provide project management services for the new South Island Communications Centre. Durwest Construction Management has been retained to act as construction management on the project.


  • dispatch-floor
    Dispatch Floor taken November 28
  • consoles-being-assembled
    Consoles being Assembled on Dispatch Floor taken November 28
  • training-room
    Training Room taken November 28
  • ext-building-from-upper-parkade
    Upper Parkade and Rear of Building taken November 28
  • dispatch-console-desk
    Dispatch Console Desk taken November 28
  • lower-parkade
    Lower Parkade taken November 28
  • break-room
    Break Room taken November 28
  • mainfloor-hallway
    Main Floor Corridor taken November 28
  • dispatch-upperparkade
    Dispatch area from upper parkade taken November 28
  • exterior-ramp-to-lower-parkade
    Driveway to Lower Parkade taken November 28

Whats New

Last updated December 05

  • Added images

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