Following the Provincial Health Order, masks are required in all indoor public spaces including CRD facilities.

The CRD will post all information and community updates related to COVID-19 and CRD services on this webpage. Please check back regularly for ongoing updates.

During the Public Health and State of Provincial Emergency, the CRD and other local governments take direction from the Provincial Health Officer and Minister of Public Safety and Solicitor General.  We are continuing to deliver essential services and are implementing measures as directed that will contain the spread of COVID-19.

Please visit the Government of BC for provincial support and information.

Let’s all make a difference and curb the spread of this virus…together.

Essential Services & Operations

We are closely monitoring the COVID-19 situation and reviewing our essential services and decision-making processes to ensure business continuity during the COVID-19 public health emergency. As the local government for Electoral Areas and an essential service provider in critical infrastructure, we must continue to operate and maintain service delivery that is crucial to the well-being of residents in the region.

Significant effort has been put into planning and preparedness for water and wastewater service delivery, solid waste management, housing and emergency response services such as emergency coordination and communication for fire protection.

The CRD's Emergency Operations Centre

The CRD has activated a corporate emergency operations centre (EOC) to respond to the various Ministerial orders, policies, recommendations and guidelines that are applicable to the CRD and its various entities and is working hard to anticipate needs and minimize future impact to the region.

CRD operations staff and our emergency coordinators are monitoring and providing situational information to our EOC, the Provincial Health Officials and Emergency Management BC to ensure essential service delivery, the provision of other CRD community services, and to identify where communities require support and information.

Information Sources

Please refer to the following resources on a regular and ongoing basis.

Support and Information

Provincial Numbers
Tel: 1.888.COVID19
Text: 604.630.0300

The CRD Board Process

The CRD Board Chair, following the guidance released by the Province, strongly encourages all CRD Committees and Commissions to meet electronically. Click here for an updated meeting calendar. 

In keeping with directives from the Province of BC, the public is not able to attend CRD Board meetings in-person at this time. However, the public may continue to view meeting materials and webcasts online. Written submissions and applications to address the Board are encouraged, with a modified process for delegations electronically.

In response to the Ministerial order, we are updating our process for public notices and hearings for land use applications. For more information, please contact the JDF Office here. To learn more about how to write to & address the CRD Board, click here. For more information on appearing as a delegation at a Board or Committee meeting, click here

To find out if the committee/commission you are interested in has an upcoming meeting, click here for agendas.

How You Can Help

Local Fundraising Efforts

  • Local Love in a Global Crisis: United Way of Greater Victoria has launched a fundraising appeal to help our most vulnerable in the community.
  • Rapid Relief Fund: Join the Victoria Foundation, Times Colonist and the Jawl family in raising millions for coronavirus emergency relief.

Help Stop the Spread

There are many things you can do to help stop the spread of COVID-19.

  • Thank you for wearing a mask inside public spaces including CRD facilities,
  • Wash your hands often with soap and water for 20 seconds,
  • Cover your mouth and nose with your sleeve or a tissue when coughing or sneezing,
  • Avoid others who are unwell,
  • Stay home when you are sick,
  • Practice social distancing by keeping 2 metres away from those who are not members of your bubble, and
  • Avoid all non-essential travel.

Please take precautions you feel necessary for the safety and well-being of yourself and your loved ones based on verified information.

Facility Updates

Following the Provincial Health Order, masks are required in all indoor public spaces, including CRD facilities.

Reception areas at CRD facilities are open to the general public. 

For the full list of facilities and to make an appointment, please refer to this list of site specific information

Activities and programs at the following recreation facilities, where appropriate physical distancing can be maintained, are available:

SEAPARC is currently housing a vaccine clinic. For more information, please contact Island Health.

All CRD Regional and Electoral Area parks, playgrounds and picnic shelters are open with COVID-19 measures set out by the Provincial Health Officer.  Picnic shelter reservations are open and can be booked online. All water fountains remain closed. 

The public health order identifies contact tracing requirements within campgrounds. Given that the CRD cannot meet the requirements for contact tracing at this location, the CRD has closed the Jordan River Regional Park Campground

Island View Beach Regional Park Campground is open from the Victoria Day long weekend in May until September 13th. The campground at Sooke Potholes Regional Park is open May 14th until September 13th. The recent Order of the Medical Health Officer identifies contact tracing requirements within campgrounds.

For general information, please call 250.360.3000 or toll free at 1.800.663.4425.

Events

By order and direction of the Provincial Health Officer, the CRD has suspended in-person events and community-based gatherings. 

This could include:

  • classes and programs in smaller community spaces
  • workshops and training events
  • family workshops and guided tours as well as public tours at the Greater Victoria Water Supply Area, the Hartland landfill and the Learning Centre
  • Panorama Recreation, SSI PARC, SEAPARC events are cancelled until further notice. 
  • Regional Parks outreach events are cancelled until further notice. School Programs are open for registration and the Nature Centre at Francis/King Regional Park remains open.

As the CRD operates numerous facilities and programs, service providers will be posting updated information regularly.

Recreation Centres

Following the Provincial Health Order, masks are required in all indoor public spaces, including CRD facilities.

Under the guidance of BC’s Provincial Health Officer, the Life Saving Society, WorkSafe BC and the BC Recreation and Parks Association, recreation centre staff continue to work on offering more programs and services.

For more information on the CRD's recreation centres, please visit Panorama RecreationSEAPARC and Salt Spring Island Parks and Recreation

SEAPARC is currently housing a vaccine clinic. For more information, please contact Island Health.

Regional Parks & Trails

All CRD Regional and Electoral Area parks, playgrounds, picnic shelters and the Nature Centre at Francis/King Regional Park are open.  Picnic shelter reservations are open and can be booked online.

We strongly recommend visitors follow appropriate protocols outlined by the Provincial Health Officer and maintain social distancing from others. CRD Regional Parks has increased staff presence for outreach and education on proper social distancing protocol. 

Responsible use of parks and trails may allow them to remain open. We recognize many families and individuals rely on our parks, and we ask for your support while we continue to determine next steps as the situation develops. 

We are actively taking steps to ensure washroom facilities in CRD parks are aligned with guidelines from Island Health.

  • Washroom facilities are being cleaned and sanitized twice daily
  • Signs promoting social distancing are being installed in CRD parks
  • Please respect closed park facilities to support social distancing

To support community health and prevent the spread of COVID-19, the Nature Centre at Witty's Lagoon Regional Park and all CRD park water fountains are closed until further notice.

Travel restrictions for non-essential travel in B.C. are currently in effect. Please follow public health orders to stay local and stay in your community.

This includes travel for:

  • Vacations, weekend getaways and tourism activities
  • Visiting family or friends for social reasons
  • Recreation activities

The public health order identifies contact tracing requirements within campgrounds. Given that the CRD cannot meet the requirements for contact tracing at this location, the CRD has closed the Jordan River Regional Park Campground

Island View Beach Regional Park Campground is open from the Victoria Day long weekend in May until September 13th. The campground at Sooke Potholes Regional Park is open May 14th until September 13th. The recent Order of the Medical Health Officer identifies contact tracing requirements within campgrounds.

Spring school programs are open for registration. Please visit the program registration page for details including the COVID-19 safety procedures.

For more information, please visit the CRD's Regional Parks and Trails page

Salt Spring Island

  • Centennial Park washroom is open to the public; cleaning will be increased daily
  • Coordinating with bylaw enforcement to support park use
  • The Saturday Market in the Park is open 9am – 4pm with limited capacity.  Operating as an essential services with safety protocols in place, the market will offer farm produce and prepared foods. View the market COVID-19 Health and Safety Plan

Housing & Shelters

Vulnerable Populations Support

The CRD has engaged with Emergency Management BC, BC Housing and other government and non-profit agencies to identify and assess facilities and locations that may be suitable to house and support vulnerable populations.

Additional Reaching Home Funding Announcement

The CRD is receiving $1.3 million in funding from Reaching Home – the Government of Canada’s Homelessness Strategy, to support the region’s COVID-19 response capacity for those experiencing or at risk of experiencing homelessness. CRD staff are working with the Regional Emergency Operations Centre and community and government partners to develop a strategy for equitable distribution of this funding where unsheltered people have been identified as needing urgent support.

Tenant Information

Waste & Recycling

Hartland Landfill

Modified public drop off area protocols to allow physical distancing for staff and customers are in place. Learn more >>

Curbside Blue Box Recycling Program

Collection is continuing as scheduled. Note - products like tissues, disinfecting wipes, face masks and rubber gloves are not part of recycling programs and should not be put in your blue bins or bags. These items should be put in your garbage in a sealed (tied shut) bag and put in your garbage bin. Learn more >>

Safety Reminders

Learn how to safely and properly bag garbage and sort recyclables for curbside collection to help protect waste management workers. Learn more >>

Yard and Garden Material

Click here for a list of yard and garden material services providers in the region and the current status of their operations due to the COVID-19 emergency.

View the COVID-19 Safety Plan for Hartland Landfill.

Electoral Areas

During the Public Health and State of Province Emergency, the CRD and other local governments take direction from the Provincial Health Officer and Minister of Public Safety and Solicitor General. As a regional district, the CRD is responsible for administering and delivering local services in electoral areas, including the emergency program.

During a pandemic, the CRD continues to delivery essential services, share information and support public health as needed.  

SEAPARC is currently housing a vaccine clinic. For more information including vaccine locations, appointment availability, and whole community approach to immunizations in the electoral areas, please contact Island Health.

For more information on the electoral areas of Salt Spring Island, Southern Gulf Islands and Juan de Fuca, visit www.crd.bc.ca/about/electoral-areas

Salt Spring Island Electoral Area

  • Centennial Park washroom is open to the public; cleaning will be increased daily
  • Coordinating with bylaw enforcement to support park use
  • The Saturday Market in the Park is open 9am – 4pm with limited capacity.  Operating as an essential services with safety protocols in place, the market will offer farm produce and prepared foods. View the market COVID-19 Health and Safety Plan.

  • For information on Rainbow Road Aquatic Centre, please visit Salt Spring Island Parks and Recreation

  • View the SSI CRD Administrative Office COVID-19 Safety Plan

 

Environmental Protection Services

All sampling programs are being maintained including drinking water quality, landfill compliance, and sanitary (wastewater, outfalls, and stormwater discharges).

Source Control

What you put down the drain matters! With the ongoing COVID-19 health emergency there has been an increased use of cleaners such as disinfecting wipes. Used wipes, gloves and similar products should go in the garbage and not down the toilet where they will contribute to blockages and cause sewage backups. Read more >>

FREE Hand Wash Faucet Aerator Program

We are currently offering to come to any business facility or institution that uses water supplied by the CRD and assess the faucets on all hand wash sinks. If the faucet is not operating at the maximum water efficiency we will remove the aerator (the little piece on the end of the faucet) and replace it with a new low flow aerator at absolutely no cost. Read more >>

Drinking Water

Billing, Accounts and Payment Options

The CRD continues to provide safe, reliable drinking water to residents. For more info and account payment options, visit the Drinking Water page.

For public notices, visit www.crd.bc.ca/alerts

Water Guidelines for Safely Reopening Buildings

Prior to reopening a building, steps must be taken to ensure the water in the building is safe to consume.

Response to the COVID-19 pandemic has forced the prolonged closure or reduced occupancy of many buildings. When buildings are closed or on low occupancy for any prolonged period, water in the building becomes stagnant and can pose a number of potential health risks to consumers.

It is the responsibility of each property owner to ensure it maintains the safety of the water within their building. Prior to reopening or fully reoccupying a building, building managers need to take steps including flushing stagnant water, and disinfecting taps and plumbing fixtures.

Depending on the size of the plumbing system, this procedure may take several minutes and up to several hours. Run the water until the water maintains a constant cold temperature and any discolouration has been flushed clear. Cooler and stabilized water temperature indicates fresh water entering the building from the water main.

More information >>

Arts & Culture

The CRD Arts & Culture Support Service recognizes how incredibly challenging the current situation is for the arts and culture sector.

Visit Arts & Culture Support Service to explore the arts at a distance and access local resources for organizations, artists and cultural workers.

Learning at Home

We have added resources to the education section of our website including activities and lesson plans. They can be adapted for any age and have been designed to be completed at home.

Find these materials at Education Resources.

Construction

All CRD contractors have implemented additional precautions to ensure the health and safety of their workers. These measures follow the direction as set by the BC Government. This includes emphasizing the importance of maintaining social distance, increasing handwashing stations, reducing in-person meetings and increasing cleaning of common areas.

CRD Building Inspection offices continue to serve the public through the review and issuance of Building Permits and necessary field reviews of construction.  Some procedures have been modified during the COVID 19 emergency to guard the safety of CRD staff and the public

COVID-19 Media Releases

Please refer to the following resources on a regular and ongoing basis.

Provincial Support and Information


Provincial Numbers

Tel: 1.888.COVID19
Text: 604.630.0300