The CRD will post all information and community updates related to COVID-19 and CRD services on this webpage. Please check back regularly for ongoing updates.

During the Public Health and State of Provincial Emergency, the CRD and other local governments take direction from the Provincial Health Officer and Minister of Public Safety and Solicitor General.  We are continuing to deliver essential services and are implementing measures as directed that will contain the spread of COVID-19.

Please visit the Government of BC for provincial support and information.

Let’s all make a difference and curb the spread of this virus…together.

Essential Services & Operations

We are closely monitoring the COVID-19 situation and reviewing our essential services and decision-making processes to ensure business continuity during the COVID-19 public health emergency. As the local government for Electoral Areas and an essential service provider in critical infrastructure, we must continue to operate and maintain service delivery that is crucial to the well-being of residents in the region.

Significant effort has been put into planning and preparedness for water and wastewater service delivery, solid waste management, housing and emergency response services such as emergency coordination and communication for fire protection.

Read more >>

The CRD's Emergency Operations Centre

The CRD has activated a corporate emergency operations centre (EOC) to respond to the various Ministerial orders, policies, recommendations and guidelines that are applicable to the CRD and its various entities and is working hard to anticipate needs and minimize future impact to the region.

CRD operations staff and our emergency coordinators are monitoring and providing situational information to our EOC, the Provincial Health Officials and Emergency Management BC to ensure essential service delivery, the provision of other CRD community services, and to identify where communities require support and information.

Information Sources

Please refer to the following resources on a regular and ongoing basis.

Provincial Support and Information

Provincial Numbers
Tel: 1.888.COVID19
Text: 604.630.0300

The CRD Board Process

The CRD Board Chair has requested that moving forward, CRD Committees and Commissions may meet to consider business provided they can meet all physical distancing requirements and Public Health Orders. The CRD Board will be meeting on the 2nd and 4th Wednesdays of the month for the balance of June, and will resume a regular schedule of Standing Committee meetings and monthly Board meetings in July. Click here for an updated meeting calendar. 

The CRD Board Procedures Bylaw was recently amended to permit electronic participation in meetings. In order to ensure physical distancing and in keeping with recent directives from the Province of BC, the public is no longer able to attend CRD Board meetings in-person. Written submissions are being encouraged, and phone-in delegations will be permitted starting on June 10th

In response to the Ministerial order, we are updating our process for public notices and hearings for land use applications. For more information, please contact the JDF Office here. Read the Provincial news release here.

To learn more about how to write to & address the CRD Board, click here. For more information on appearing as a phone-in delegation, click here

To find out if the committee/commission you are interested in has an upcoming meeting, click here for agendas.

How You Can Help

Show Your Support for Healthcare Workers

7pm Nightly Cheer: At 7pm, shifts change at health care facilities. At this time, communities are showing their support by cheering from windows or open doors, and by ringing bells, beating on drums or pots and pans. Let health care workers know we support them during this time!

Local Fundraising Efforts

  • Local Love in a Global Crisis: United Way of Greater Victoria is launching a fundraising appeal to help our most vulnerable in the community.
  • Rapid Relief Fund: Join the Victoria Foundation, Times Colonist and the Jawl family in raising millions for coronavirus emergency relief.

Help Stop the Spread

There are many things you can do to help stop the spread of COVID-19.

  • Wash your hands often with soap and water for 20 seconds,
  • Cover your mouth and nose with your sleeve or a tissue when coughing or sneezing,
  • Avoid others who are unwell,
  • Stay home when you are sick,
  • Practice social distancing by keeping 2 metres away from those who are not members of your household, and
  • Avoid all non-essential travel.

Please take precautions you feel necessary for the safety and well-being of yourself and your loved ones based on verified information.

Facility Updates

Reception areas at various CRD facilities will open to the general public starting Monday, June 1, 2020. All other CRD facilities remain closed to the general public until further notice to minimize the risk of transmitting COVID-19. 

For the full list of facilities and to make an appointment, please refer to this list of site specific information

The following outdoor recreation facilities, where appropriate physical distancing can be maintained, opened on Thursday, May 14, 2020. Read more >>

  • Panorama Recreation Centre: outdoor tennis courts, outdoor basketball court
  • Greenglade Community Centre: outdoor basketball court
  • SEAPARC Leisure Complex: skate park, bike park.
  • SSI PARC: outdoor tennis courts, multi-sport courts, bike park, skate park

The DeMamiel Creek Golf Course opened for the season on Friday, May 1, 2020. Read more >>

Panorama Recreation Centre, Greenglade Community Centre, SEAPARC Leisure Complex and Salt Spring Island Rainbow Road Aquatic Centre are closed until further notice to minimize the risk of transmitting COVID-19. For more information, visit the Recreation Centre section of this page.

All CRD Regional and Electoral Area Parks remain open, but we strongly recommend visitors follow appropriate protocols outlined by the Provincial Health Officer and maintain social distancing from others. CRD Regional Parks has increased staff presence for outreach and education on proper social distancing protocol.

Responsible use of parks and trails may allow them to remain open. We recognize many families and individuals rely on our parks, and we ask for your support while we continue to determine next steps as the situation develops.

The CRD will be opening Regional Park campgrounds on Friday, June 5, 2020 as per COVID-19 measures set out by the Provincial Health Officer. Online registration for Island View Beach Regional Park Campground will open May 29 at 9am. The campgrounds at Sooke Potholes Regional Park and Jordan River Regional Park are on a first-come first-served basis.  

Currently, the following amenities are closed or have reduced service:

  • All CRD playgrounds
  • All water fountains
  • All shelters 
  • Most toilets have been reduced to one stall

For general information, please call 250.360.3000 or toll free at 1.800.663.4425.

Events & Programs

As directed by the Provincial Medical Health Officer, any events that bring more than 50 people closely together will be cancelled. Other activities that result in close contact or are operated in confined spaces where social distancing is unlikely to be maintained will be cancelled until further notice.

This includes:

  • classes and programs in smaller community spaces
  • workshops and training events in small rooms or facilities
  • family workshops and guided tours as well as public tours at the Greater Victoria Water Supply Area, the Hartland landfill and the Learning Centre
  • Regional Parks education and outreach events are cancelled until further notice
  • Panorama Recreation, SSI PARC, SEAPARC events are cancelled until further notice.  For more information see the Recreation Centres tab below.

As the CRD operates numerous facilities and programs, service providers will be posting updated information regularly. The CRD will post updates to this page and on social media as details are confirmed.

Recreation Centres

The provincial government has announced their Restart Plan for BC. Recreation centre staff are working diligently to revise our programs and services to follow provincial health guidelines. Your health and safety will always be a priority. Stay tuned for more information.

Facility Updates

The following outdoor recreation facilities, where appropriate physical distancing can be maintained, opened on Thursday, May 14, 2020. Read more >>

  • Panorama Recreation Centre: outdoor tennis courts, outdoor basketball court
  • Greenglade Community Centre: outdoor basketball court
  • SEAPARC Leisure Complex: skate park, bike park.
  • SSIPARC: outdoor tennis courts, multi-sport courts, bike park, skate park

The DeMamiel Creek Golf Course opened for the season on Friday, May 1, 2020. Read more >>

The following locations remain closed until further notice to minimize the risk of transmitting COVID-19.

  • Panorama Recreation Centre including the playground
  • Greenglade Community Centre including the playground
  • SEAPARC Leisure Complex including Stan Jones Ball Field
  • Salt Spring Island Rainbow Road Aquatic Centre

Information about further opening of other recreation facilities will be available at a later date.

Recreation Centre Updates

 

Panorama Recreation

Under the guidance of BC’s Provincial Health Officer, the Life Saving Society, WorkSafe BC and the BC Recreation and Parks Association, Panorama Recreation staff continue to work on a plan to reopen more facilities, programs and services.

The following facilities/classes are available:

The following events have been cancelled:

  • Access Awareness Day Activities - June 1st
  • Active Kids Club and Fun Run - June 1st - 27th
  • Free Swim - National Indigenous Peoples Day - June 21st
  • Play in the Park Program - July 2nd - August 31st

The annual pool shutdown originally scheduled for August is now in progress while the facility is currently closed.

All timed passes will be extended for the duration of the closure. Monthly payment plans will be temporarily suspended.

For those wanting to plan ahead, summer camp and program registration is available online and by phone. As we remain closed and to follow the direction of the Provincial Health Officer, in-person registration will not be available. Payment plans may be available for those in financial need. Please contact 250.656.7271 ext.0

SEAPARC Leisure Complex

  • Annual Picnic in the Park on June 13th has been cancelled
  • Sooke Fine Arts Show, July 24 to August 3, has been cancelled
  • SEAPARC maintenance staff are currently in the process of completing the annual pool shutdown tasks which would normally have been carried out during the planned three week shutdown in June

SEAPARC is getting ready to welcome children for summer camps, which begin on June 29th. A number of strategies will be implemented to provide a safe and healthy environment for staff and participants, following the guidelines set forth by the Provincial Health Officer, Work Safe BC, BCCDC, the BCRPA and Island Health

Camp registration reopens on Tuesday, June 8th. For those already registered in summer camps, you will be contacted directly regarding options. Read more >>

Registration for all other programs that are noted in SEAPARC's Summer Active Living Guide including fitness, aquatic and community recreation, will be on hold until further notice.

Salt Spring Island Parks and Recreation

Salt Spring Island Parks and Recreation summer camp registration opens on June 3rd.
For those already registered in summer camps, you will be contacted directly regarding options. Keep an eye on our website and Facebook page for updated information.

All other facilities will be closed to the general public until further notice.

Regional Parks & Trails

We are actively taking steps to ensure washroom facilities in CRD parks are aligned with guidelines from Island Health.

  • Washroom facilities are being cleaned and sanitized twice daily
  • Signs promoting social distancing are being installed in CRD parks
  • Please respect closed park facilities to support social distancing

All CRD Regional and Electoral Area Parks remain open, but we strongly recommend visitors follow appropriate protocols outlined by the Provincial Health Officer and maintain social distancing from others. CRD Regional Parks has increased staff presence for outreach and education on proper social distancing protocol.

Responsible use of parks and trails may allow them to remain open. We recognize many families and individuals rely on our parks, and we ask for your support while we continue to determine next steps as the situation develops.

The CRD will be opening Regional Park campgrounds on June 5, 2020 as per COVID-19 measures set out by the Provincial Health Officer. Online registration for Island View Beach Regional Park Campground opened May 29. The campgrounds at Sooke Potholes Regional Park and Jordan River Regional Park are on a first-come first-served basis. 

Currently, the following amenities are closed or have reduced service:

  • All CRD playgrounds
  • All water fountains
  • All shelters    
  • Most toilets have been reduced to one stall

Salt Spring Island

  • Centennial Park washroom is open to the public; cleaning will be increased daily
  • Coordinating with bylaw enforcement to support park use
  • Salt Spring Island’s Farmers Market began Tuesday April 21, 2020 with modified protocols to meet safety standards set by the Provincial Medical Health Officer.

Housing & Shelters

Vulnerable Populations Support

The CRD has engaged with Emergency Management BC, BC Housing and other government and non-profit agencies to identify and assess facilities and locations that may be suitable to house and support vulnerable populations.

Additional Reaching Home Funding Announcement

The CRD is receiving $1.3 million in funding from Reaching Home – the Government of Canada’s Homelessness Strategy, to support the region’s COVID-19 response capacity for those experiencing or at risk of experiencing homelessness. CRD staff are working with the Regional Emergency Operations Centre and community and government partners to develop a strategy for equitable distribution of this funding where unsheltered people have been identified as needing urgent support.

Tenant Information

Waste & Recycling

Hartland Landfill

Modified public drop off area protocols to allow physical distancing for staff and customers are in place. Distancing protocols combined with high traffic volumes periodically result in congestion and delays. Only credit and debit payments are being accepted. Learn more >>

Curbside Blue Box Recycling Program

Collection is continuing as scheduled at this time. Note - products like tissues, disinfecting wipes, face masks and rubber gloves are not part of recycling programs and should not be put in your blue bins or bags. These items should be put in your garbage in a sealed (tied shut) bag and put in your garbage bin. Learn more >>

Safety Reminders

Learn how to safely and properly bag garbage and sort recyclables for curbside collection to help protect waste management workers. Learn more >>

Yard and Garden Material

Click here for a list of yard and garden material services providers in the region and the current status of their operations due to the COVID-19 emergency.

Electoral Area Recycling Depots

Click here to see the status of recycling depots on Salt Spring, Pender, Galiano, Mayne and Saturna Islands and in Port Renfrew.

Juan de Fuca Electoral Area

If you are a resident and have non-medical COVID-related questions:

The inbox is monitored Monday to Friday between 8:30am and 4:30pm and the CRD will respond to inquiries as quickly as possible.

Electoral Area Recycling Depots

Salt Spring Island Electoral Area

If you are a resident and have non-medical COVID-related questions:

  • Salt Spring Island EA: Email

The inbox is monitored Monday to Friday between 8:30am and 4:30pm and the CRD will respond to inquiries as quickly as possible.

Electoral Area Recycling Depots

Community Parks

  • Centennial Park washroom is open to the public; cleaning will be increased daily
  • Coordinating with bylaw enforcement to support park use
  • Salt Spring Island’s Farmers Market began Tuesday April 21, 2020 with modified protocols to meet safety standards set by the Provincial Medical Health Officer.

Salt Spring Island Shower Program to Support Vulnerable Populations

The Capital Regional District (CRD) Salt Spring Island Parks and Recreation Commission (PARC) will be opening the shower facilities at the Rainbow Road Aquatic Centre (262 Rainbow Road) starting May 11, 2020. Read more >>

Essential Services Farmers Market

Salt Spring Island's Farmers Market is now open on Tuesdays from 2 - 6pm in Centennial Park. The Market is operating with modified protocols to meet safety standards set by the Provincial Medical Health Officer.

Southern Gulf Islands Electoral Area

If you are a resident and have non-medical COVID-related questions:

  • Southern Gulf Islands EA: Email

The inbox is monitored Monday to Friday between 8:30am and 4:30pm and the CRD will respond to inquiries as quickly as possible.

Electoral Area Recycling Depots

Environmental Protection Services

All sampling programs are being maintained including drinking water quality, landfill compliance, and sanitary (wastewater, outfalls, and stormwater discharges), with the exception of deep water sampling off wastewater outfalls due to lack of availability of the required sampling vessel.

We remind all residents that used disposable wipes, paper towels and latex gloves should go in the garbage and not the toilet where they can cause blockages and sewage backups.

Source Control

What you put down the drain matters! With the ongoing COVID-19 health emergency there has been an increased use of cleaners such as disinfecting wipes. Used wipes and similar products should go in the garbage and not down the toilet where they will contribute to blockages and cause sewage backups. Read more >>

Drinking Water

Billing & Accounts

Effective March 19, 2020, Integrated Water Services is closed to the public. Customers can use the following alternative methods for making water bill payments.

Payment Options:

Online: Internet banking through your financial institution (select CAPITAL REGIONAL DISTRICT or CRD as the bill payee)

By Telephone: through telephone banking

By Mail: cheques only, please make payable to CAPITAL REGIONAL DISTRICT, 479 Island Hwy, Victoria, BC V9B 1H7

There are currently no changes to utility bills due to COVID-19.

If you have questions or concerns to discuss with water billing staff, please contact us.

By Telephone: 250.474.9601; Toll Free: 1.800.663.4425

More information >>

Water Guidelines for Safely Reopening Buildings

Prior to reopening a building, steps must be taken to ensure the water in the building is safe to consume.

Response to the COVID-19 pandemic has forced the prolonged closure or reduced occupancy of many buildings. When buildings are closed or on low occupancy for any prolonged period, water in the building becomes stagnant and can pose a number of potential health risks to consumers.

It is the responsibility of each property owner to ensure it maintains the safety of the water within their building. Prior to reopening or fully reoccupying a building, building managers need to take steps including flushing stagnant water, and disinfecting taps and plumbing fixtures.

Depending on the size of the plumbing system, this procedure may take several minutes and up to several hours. Run the water until the water maintains a constant cold temperature and any discolouration has been flushed clear. Cooler and stabilized water temperature indicates fresh water entering the building from the water main.

More information >>

Arts & Culture

The CRD Arts & Culture Support Service recognizes how incredibly challenging the current situation is for the arts and culture sector.

Looking for arts and cultural activities to enjoy at a physical distance? Explore offerings from local arts organizations funded by the CRD.

Visit Arts & Culture Support Service for more information.

Learning at Home

We have added new resources to the education section of our website including activities and lesson plans. They can be adapted for any age and have been designed to be completed at home.

Find these materials at Resources for Students.

Construction

All CRD contractors have implemented additional precautions to ensure the health and safety of their workers. These measures follow the direction as set by the BC Government. This includes emphasizing the importance of maintaining social distance, increasing handwashing stations, reducing in-person meetings and increasing cleaning of common areas.

CRD Building Inspection offices continue to serve the public through the review and issuance of Building Permits and necessary field reviews of construction. Procedures have been modified to allow for physical separation and to minimize contact through the exchange of paperwork during the COVID 19 Pandemic to guard the safety of CRD staff and the public.

COVID-19 Media Releases

Please refer to the following resources on a regular and ongoing basis.

Provincial Support and Information

Provincial Numbers
Tel: 1.888.COVID19
Text: 604.630.0300