For complaints regarding animal control issues, please contact our office via phone or online complaint form.

Please note we require your name, address and phone number to move forward with any complaint.

Hours & Location

212-2780 Veterans Memorial Parkway in Langford.

Office Hours: 8:30am - 4:30pm, Monday to Friday.

Officers are on duty seven days a week, including most Statutory holidays from 8am to 6pm.

Contact Information


For Animal complaints in:

  • Central Saanich
  • Colwood
  • Highlands
  • Juan de Fuca Electoral Area
  • Langford
  • Metchosin
  • North Saanich
  • Paquachin First Nation
  • Saanich
  • Sooke
  • Salt Spring Island
  • Sidney
  • Songhees First Nation
  • Southern Gulf Islands
  • Tsartlip First Nation
  • Tsawout First Nation
  • View Royal

Tel: 250.478.0624 or 1.800.665.7899


 *After Hours Emergency: 1.833.931.3585
*this number is for emergencies only i.e. lost/stray dog that requires pick up, injured domestic animal requiring emergency care, police/RCMP assistance. All other messages should be left on the main line and will be addressed the next day.  Please note: we do not respond to noise issues after hours, please call your local RCMP or Police

Esquimalt, Oak Bay & Victoria

Tel: 250.414.0233
Victoria Animal Control Services Ltd.