Payment Options

  • Online: Internet banking through your financial institution (select CAPITAL REGIONAL DISTRICT or CRD as the bill payee)
  • By Telephone: through telephone banking
  • By Mail: cheques only, please make payable to CAPITAL REGIONAL DISTRICT, 479 Island Hwy, Victoria, BC V9B 1H7

Sign up for e-Billing

Once you register online and link your water account, you can:

  • access your account balance online
  • sign up for e-billing  

For more about how to register, please read our Utility Billing Frequently Asked Questions

Already have an account? Login

How to Pay Your Utility Bill

By Mail (Cheque Only - Do Not Mail Cash)

Please make Cheques payable to:

Capital Regional District
479 Island HwyVictoria, BC V9B 1H7

In Person

You can pay your water bill in person at the 479 Island Hwy, Monday-Friday (excluding stat holidays) between the hours of 8:30 am and 4:30 pm.  Please note the only forms of payment that are accepted are cash, cheque or debit.  We do not accept credit card payments. 

Direct Debit (Pre-Authorized Payments)

We do not currently offer pre-authorized payments.

Online Banking

Select CRD as a payee, enter your account number and pay the amount due. See the list below for your financial institution's payee search terms. Please note: You will need to update your online banking information with your new account number.

How do I find CRD as the Bill Payee in my online banking?

Here is a list of banks that have the Capital Regional District as a Bill Payee and how to find us:

Financial Institution Bill Payee Name Search Term
BMO Financial Group Capital Regional District – CRD "CRD"
BCCCU (BC Central Credit Union) Capital Regional District – CRD "Capital" and "CRD"
Canadian Imperial Bank of Commerce (CIBC) Capital Regional District "CRD"
Coast Capital Savings Capital Regional District "Capital" and "CRD"
Vancity (formerly Greater Victoria Savings Credit Union) Capital Regional District – CRD "Capital" and "CRD"
HSBC Capital Regional District "Capital" and "CRD"
Island Savings Credit Union Capital Regional District – CRD "Capital"
President's Choice Financial Capital Regional District "CRD"
RBC Royal Bank Capital Regional District "Capital" and "CRD"
Scotia Bank Capital Regional District "Capital" (Category: Misc)
TD Canada Trust Capital Regional District - CRD "Capital" and "CRD"
Laurentian Bank Paper payments only (ATM)
Manulife Paper payments only (ATM)  


Important Information

Accounts in Arrears

Charges in arrears as of December 31 of the current year will be transferred to the real property taxes department and collected as taxes in arrears (except for properties exempt from assessment for taxation). Transferred accounts may be subject to an administration fee.

For properties with arrears not transferable to property taxes, water may be shut off. Water will not be turned on until the total arrears amount is paid in person, including any disconnection and reconnection fees.

If applicable, please retain your bills for income tax purposes. There will be a charge for duplicate receipts and payment history. A late payment charge will be added after the billing due date.

Property Owner Responsibility

The current property owner is responsible for water accounts unpaid by former owners or occupants.

2024 Water Rates

The CRD water rate for Colwood, Langford, Metchosin, View Royal, Sooke and portions of East Sooke (Juan de Fuca Water Distribution System) is $2.69 per cubic metre.

For CRD water rates specific to individual systems within Salt Spring Island, Southern Gulf Islands, Port Renfrew or Wilderness Mountain areas, please visit our Drinking Water Systems section.

Contact Us

Water Billing 
250.474.9600  or Toll Free at 1-800-663-4425