Frequently Asked Questions

Three heads are better than one!

How do I get to Panorama?

Panorama is located at:

1885 Forest Park Drive
North Saanich, BC V8L 4A3
Tel: 250.656.7271
Fax: 250.656.3360
Email: Send an Email Email

It's easy to get here by bike, bus or car.
How to find us Go to another CRD page

What are Panorama Recreation’s Services & Amenities?

  • Fitness & weight room centre
  • Aquatic facility - currently under renovation & expansion
  • Two Arenas
  • Four Indoor Tennis Courts
  • Two Outdoor Tennis Courts
  • Squash/Racquetball/Wallyball/ Basketball Courts
  • Community meeting rooms and offices
  • Birthday party room
  • Child minding services
  • General Interest Programs
  • Off site facilities

How do I become involved?

There are a multitude of ways to get involved at Panorama. Browse through our program guide; come in and chat with our staff about courses; book a fitness training session or sign up for a course; volunteer with us or participate in planned giving — the possibilities are endless!

How is Panorama Recreation Operated?

The Peninsula Recreation Commission, a body of the CRD, administers Panorama Recreation for the Town of Sidney and the Districts of North and Central Saanich. The Commission is responsible for the operation of the recreation service, setting policy and an annual capital and operating budget. The budget is forwarded to the CRD in October of each year. An administrator and staff are employed to run the service. The manager of Program Services at Panorama is Kerry Broome.

The Peninsula Recreation Commission Go to another CRD page

Can I attend Panorama if I'm not a member of these municipalities?

Yes. Panorama is open to all members of the public; costs are the same for residents of all municipalities.

What are Panorama facility hours?

The facility hours vary depending on the area which you are attending. For example the arena facilities may open earlier/later than the weight room or racquet courts. Please refer to our home page for a list of our drop in schedules for hours and programs offered.

What are the fees and admission rates for Panorama?

Drop in and extended visit rates are explained on our Fees & Admission Rates page. Prices drop significantly when you purchase 10 or more visits at a time, or purchase a monthly Active Pass. Families can also enjoy Panorama for only $10 for two adults and up to three children—a great way to spend quality time together.

Does Panorama have a fee assistance program?

Yes. Panorama Recreation is pleased to offer the LIFE (Leisure Involvement for Everyone) program. It is designed to provide no cost and low-cost recreation opportunities for individuals and families on limited incomes.

The LIFE program admission passes offer free, or reduced fee options for a variety of activities. Passes are available for children over 4 years of age, teens and adults/seniors. Read more >

Are there any age restrictions for public access?

  • In the Weight Room there is a restriction of 15 years plus.
  • In the Pool, children 6 yrs and under must be within arms’ reach of an adult (19yrs+) in the water at all times.

What type of fitness equipment do you have?

Weight room at Panorama Go to another CRD page

Our Aquatic area has

  • two 25 metre lanes
  • lazy river and therapeutic pool
  • tot's pool
  • water park toy features
  • steam room and hot tub

What's the temperature of the aquatic area?

  • Main Pool 28.4 °C 83.1 °F
  • Leisure Pool 32 °C 89.6 °F
  • Swirl Pool 39.5 °C 103 °F

Where is the Lost & Found?

In the Tennis Court Lobby. One can attain a key from the reception desk.

How do lockers work?

Lockers are coin operated and cost 25¢ each. All lockers are for day use only. ($10 charge for lost keys) Lockers are available on a first-come first-served basis.

What equipment do you have for sale at reception?

  • Goggles
  • Swim Caps
  • Nose Plugs
  • Little Swimmers
  • Hockey Tape
  • Squash Balls
  • Tennis Balls
  • Water Bottles

What equipment do you have for rent? 

We have squash, racquetball and tennis racquets and towels. A valid Picture ID is required (Driver's License, School ID etc).

What are your Active Pass policies?

  • Pass refunds are available only for medical or long-term relocation "out of the city" reasons. There is a $10 administration charge and the pass use will be prorated. Documentation must be presented. Passes are not transferable.
  • Passes can be renewed at our Reception desk or on-line.
  • You can put your pass on hold only for medical exceptions. Documentation must be presented.
  • Passes must be presented at each visit for every pass holder entering the facility. Failure to produce a valid pass may result in a general admission charge.

Do support workers need to pay admission if they're with their disabled clients?

No.

How is Panorama Funded?

Panorama is funded by a property value tax, user fees, donations, grants and cost sharing.

How do I advertise with Panorama?

Panorama Recreation has a variety of advertising opportunities from rink board to pool wall boards as well as our seasonal brochure. Advertise in our facilities and printed program guides can reach over ten thousand Greater Victoria residents and visitors seasonally.
2009-2010 Brochure Advertising Rates and Guidelines (PDF PDF)

Are there programs offered at facilities other than Panorama?

Yes, many! An entire section of our programming is dedicated to classes held at Shoal Centre, a community centre co-located with a Seniors Recreation complex on Resthaven Drive in Sidney, BC. Many other programs, including our Teen Lounge , take place at Greenglade Community Centre. Panorama holds classes and works cooperatively at 18 community centres and schools on the peninsula. Whatever you're looking for in recreation, it's likely you'll be able to find it nearby.

Why are parks and recreation programs important?

Recreation used to be viewed as something pleasant which we did when we had time. This perception has undergone significant change in recent years. Individuals and communities have realized—and research continues to demonstrate—the broad reaching benefits associated with recreation and active living. The 1997 Benefits Catalogue, produced by the REThink Group for Health Canada, the Canadian Parks and Recreation Association and Parks and Recreation Ontario, identifies eight major benefits areas. These are:

  • recreation and active living are essential to personal health
  • recreation is a key to balanced human development
  • recreation and parks are essential to quality of life
  • recreation reduces self-destructive and anti-social behaviour
  • recreation and parks build strong families and healthy communities
  • recreation reduces health care, social service and police/justice costs
  • recreation and parks are significant economic generators
  • parks, open space and natural areas are essential to ecological survival

© Second image courtesy of Jared Benedict