If your recycling materials are not picked up by 9pm on your scheduled collection day, check if your materials have been tagged with a preparation sticker.

If there does not appear to be an issue, leave materials at the curb and contact GFL Environmental to report the missed pick up by using this web form. You may also email or phone 236.470.0186.

Required fields are denoted with  *

e.g. January 2.
maximum 5000 characters

Personal information is collected by the Capital Regional District (CRD) and shared with GFL Environmental under Section 26 (c) of the Freedom of Information and Protection of Privacy Act and will be used for administration of the curbside recycling program. Should you have questions about the collection of this information, please contact: Donna Zimmerman, Environmental Resource Management, by email or phone 250.360.3030. 

Winter Weather

Hold on to your recyclables until your next collection day should service be affected by unsafe road conditions.

Free Drop-off

Missed your collection or have extra items to drop off? Find a Recycle BC drop-off location.

Contacts

Missed collection, replacement blue boxes and blue bags:
236.470.0186
Email

What to include, preparation information:
250.360.3030
Email