PARC Office hours are:
Monday to Friday
8:30am - 4:30pm
Closed Saturday and Sunday
Notice of 3 business days or more is required before the first class (or series of classes) in order to receive a full refund. Refund requests after this time must be approved by the Manager, unless otherwise stated.
A $5 administration fee will be charged on all requests for Refunds for each program. There is no charge to leave a credit on your account.
Programs may, at times, be cancelled or combined, due to insufficient enrollment. These decisions are made a few days in advance of the start date, so please register early to avoid disappointment.
In the event of a cancellation, time or location change, participants will be notified with as much lead time as possible, and refunds will be given proportionate to rate of fees or charges paid.
Freedom of Information
If you are registering for a program, purchasing a pool pass, or renting a facility, we will ask you for certain personal information. This is required to ensure accurate record keeping, correct registration in the program of your choice, security and proper use of your pass, and for invoicing and other correspondence as needed. The information is for the sole use by the Salt Spring Parks and Recreation Commission and its staff and is collected under the authority of the Freedom of Information and Protection of Privacy Act, Section 26 (c).