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Emergency Planning & Protective Services

Main office address:
625 Fisgard Street
Victoria, British Columbia
Canada V8W 1R7
tel: 250.360.3000
Email email

After an Emergency

These are general instructions that apply during and after an emergency.

  • Try to stay calm
  • Check yourself and others for injuries and treat for first aid where necessary.
  • Take care of life-threatening injuries first
  • Check on neighbours, especially the elderly or those with disabilities
  • Confine or secure pets
  • Use the battery-operated radio from your emergency kit to listen for information and instructions
  • Do not use the telephone except to report a life-threatening injury - lines need to be free for emergency and official use
  • if possible, put on sturdy clothing and footwear to protect from any debris
  • If you are inside, check the building for structural damage and leave if it seems unsafe. Do not re-enter for any reason.
  • Do not turn lights or use matches until you are sure there are no flammable liquids spilled or gas leaks. Use a flashlight to check utilities
  • Do not shut off utilities unless they are damaged, leaking, or there is a fire
  • Water supplies may be contaminated, so purify your water by boiling it
  • Do not use elevators
  • Do not flush toilets if you suspect sewer lines are broken
  • Stay away from damaged power lines and other damaged areas unless you are asked to give assistance
  • Report damaged power, sewer, and water mains to authorities